All orders and transactions between Ten 47 Ltd and the customer are accepted on these conditions of sale only. It is the responsibility of the customer to read such conditions before entering upon a transaction.

Ten 47 Ltd trading terms and conditions shall apply to the exclusion of any other terms and conditions, unless an agreement is in writing and signed by a representative of Ten 47 Ltd and the Customer.

Ten 47 Ltd may vary, without any liability, the content of the site, including quotations, sales literature or other documents as long as such alterations do not materially affect the quality of the goods.

All unit prices quoted on Ten 47 Ltd website are in British Pounds Sterling and are inclusive of carriage within the British Isles with the exception of quoted orders which shall illustrate an ex-works unit cost and additional courier cost if requested by the customer.
Ten is entitled to increase the price of goods at any time due to factors beyond our control.

Quotes are valid for a period of 30 days unless otherwise agreed in writing by Ten 47 Ltd. A quote is a separate agreement between Ten 47 Ltd and the customer and as such the customer is not entitled to any further discount that may be advertised on our website.

The customer shall pay for all goods prior to dispatch unless otherwise agreed in writing between Ten 47 Ltd and the customer.
Should an agreement be accepted between Ten 47 Ltd and the customer, Ten 47 Ltd is entitled to invoice the customer for payment on or at any time after dispatch of goods. The customer shall make payment without deduction or setoff within 30 days of the date upon the invoice. Payment is to be made either by cheque made payable to ‘ Ten 47 Ltd ’ or using the secure online server within our website. In making payment the customer is within agreement that they are the account holder and that sufficient funds are held to honour the payment.

No goods are sold to the customer on a sale or return basis. The customer has no right to reject or return the goods without the consent of Ten 47 Ltd. Your statutory rights are not affected.

Any dates provided for delivery are approximate only, and Ten 47 Ltd is not responsible for the timely receipt of goods once dispatched to the customer. As such, late deliveries will not be refunded, and payment will be pursued due to the personalised nature of any of our products.
Orders not received within 14 working days of payment must be reported to Ten 47 Ltd by email. Failure to notify us within this period will result in Ten 47 Ltd not accepting any responsibility for items dispatched and not delivered/received.

Quotes for delivery outside UK mainland can not currently be made on-line and will be quoted by email and / or fax.

Damaged goods must be reported to Ten 47 Ltd within 48 hours of delivery by email, failure to do so and Ten 47 Ltd will not accept responsibility and the customer shall not be entitled to reject the goods. Upon agreement by email, Ten 47 Ltd will cover the cost for the return of the product(s) using either 1st or 2nd class post, or courier costs on larger orders. Products must be received by Ten 47 Ltd to qualify for a replacement free of charge. A refund may be considered at the discretion of Ten 47 Ltd.

Ten 47 Ltd does not accept responsibility for customer input or spelling mistakes on orders.

Manufacturer and/or distributor cannot guarantee performance because we are unable to control and ensure the proper use of the products.

Manufacturer and/or distributors warrant only that the products substantially conform to the published specifications in effect at the time of sale and are substantially free of defects in material and workmanship.

There are no warranties which extend beyond the description on the face hereof.

Manufacturer and/or distributors expressly disclaim any and all other warranties, including any warranty of fitness for a particular purpose and/or warranty of merchantability which might otherwise be applicable.

In the event of a manufacturing defect, buyer’s remedy is strictly limited to refund of the purchase price or replacement.

Buyer specifically acknowledges waiver of any claim against either manufacturer or any distributor regarding consequential or incidental damages to person or property, including without limitation damages for loss of use, lost time, loss of profits, lost income or other incidental or consequential damages.

Manufacturer and/or distributor reserve the right to make specification and price changes without prior notice or subsequent obligation.

Whilst Ten 47 Ltd endeavours to keep the website and emails free from viruses, trojans, worms and any other similar such ailments, Ten 47 Ltd shall not be liable to the customer or site visitors for any destructive results.

Ten 47 Ltd shall not be liable to the customer or be deemed to be in breach of the contract of sale for any delay in performing, or any failure to perform, any of Ten 47 Ltd obligations in relation to the goods if the delay or failure was due to any reason beyond Ten 47 Ltd reasonable control.